Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes. Our pay-for-performance model ensures that experts are compensated …

The Directly OnDemand platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences. We seamlessly integrate into your …

Directly is a pioneer in customer service for many of the world’s leading brands. Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand …

Why Directly? Join us as we transform the customer service industry. We’ve got an amazingly talented team focused on collaboration and melding together creativity, technology, and data …

Onboard We source, screen, and onboard highly qualified experts.; Route We help you route us inquiries that are a perfect fit for experts.; Automate We use AI & machine learning to …

We may share your personal data with our subsidiaries to process it for the purposes of inter-group administration and to deliver products or services where elements of these are provided …

SAP’s on-demand customer service is powered by SAP experts using Directly apps. As customers ask questions, Directly matches them to the right experts who get alerts on their …

Aug 3, 2021 · Directly OnDemand Resources For all the latest best practices and resources related to customer service and the modern contact center.

While accessing our website www.directly.com, the following terms and conditions are deemed to have been accepted by the user. We request you take the time to read this carefully before …

Onboard We source, screen, and onboard highly qualified experts.; Route We help you route us inquiries that are a perfect fit for experts.; Automate We use AI & machine learning to …