Starbucks is investing in more baristas and hours for them in the latest chapter of its turnaround, CEO Brian Niccol said.

Starbucks has hatched a new plan to slash the amount of time its customers will have to wait for their coffee, according to a ...

Some context on individuals who appear here and are introduced elsewhere in the text: Josh Armstead is a UNITE HERE organizer ...

A fellow Dunkin’ customer, Samantha (@samanthawhitebrochu on TikTok) found herself in an interesting predicament after trying ...

An employee of the coffee chain expressed frustration that workers are not permitted to use common references in the messages ...

In a country famous for independent cafe culture, the chain – once rejected by Australians – is achieving what many would ...

There are no guarantees that any approaches, new or old, to reversing the labor movement’s decline will succeed. But Eric ...

Reversed in January, some employees feel the policy reversal puts even more of a strain on already overworked and underpaid ...

A 25-year-old man was accused of taking his former Starbucks co-workers’ cellphones to send himself their sexual images ...

CEO Brian Niccol’s goal to restore some of the coffee chain’s former homey feel includes baristas adding upbeat greetings and drawings on takeout cups. But the company just set some limits.

A visit to Starbucks locations shows unhappy workers. Baristas don’t like the new policies instituted by CEO Brian Niccol.