While it’s easy to dream up all the ways AI agents are going to streamline workflows and personalize engagement, the business ...

How AI-powered virtual agents enhance efficiency in contact centresIssued by ConnectJohannesburg, 15 Apr 2025Visit our press officeCX leaders are re-imagining their customer journeys using AI. (Image: ...

Today, generative AI is the new disruptor, promising to change marketing, branding, and business forever. AI-generated ads, ...

It plans to incorporate gen AI in Erica for coding assistance and report synthesis. Bank of America said that its use of ...

Solar software provider Bodhi has announced the launch of Bodhi AI Assistant — a 24/7 virtual support agent that blends ...