Savvy potential customers will come armed with a range of detailed questions that SaaS companies must be ready to answer.

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

Researchers have developed a new forecasting model that helps companies more accurately estimate how many customers are interested in a product -- even when key data is missing. The study introduces a ...

Many customers of Honeywell are familiar with its Intelligrated and PSS businesses. They will be part of the Automation business. Honeywell Automation will include a portfolio of technologies, ...

Our team at FinanceBuzz put together this market report to share trends in the auto insurance sector and how consumers are ...

Because my batting position is such that the situations that I will play will keep on changing. I always need to understand what mindset I am carrying,” he said. Discussing his 91-run partnership with ...

Truth be told, the utility industry still needs to understand that customer information and customer care are among the most important functions of the utility enterprise and that customer information ...

Interests is currently available to a small subset of U.S. customers in our U.S. app (iOS and Android ... to surface the products that best match your specific shopping needs. You can create multiple ...

While discussing how to understand the customers ... owners focused "too much" on their product, not what their customers "really need." She chose a practical example to make her point.

Canadian Prime Minister Mark Carney’s recent visit to Iqaluit in Canada’s High North, supposedly about Arctic security, was nothing more than a carefully staged photo-op. Carney has spent his ...