A professor at the UNILAG has accused Kenya Airways of negligence and unfair treatment after missing his scheduled flight from Nairobi to Lagos due to undisclosed departure details.

British Airways has defended changes to its loyalty programme, insisting the move towards a spending-based system will create more fairness, not fewer rewards. The airline recently shifted its reward ...

British Airways has made a major u-turn following its announcement in December of a number of changed to its loyalty ...

On Wednesday (February 5), British Airways announced that its bonus offer, which allows customers to earn up to 550 extra ...

Now, the carrier’s revealed a “Bonus Tier Point” offer, which increases the number of bonus Tier Points members earn per ...

British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status ...

British Airways is making a change to its famous loyalty programme – starting now. BA loyalists have traditionally earned ...

British Airways has insisted changes to its loyalty programme will create a fairer system and are not designed to reduce the number of people rewarded. The airline is switching from awarding points ...