Samsung has confirmed to The Verge that a “software update error” is what broke “certain 2024 soundbar devices,” per a statement from Jim Kiczek, head of audio at Samsung Electronics America.

As we reported last week, several Samsung soundbars including the flagship Samsung HW-Q990D have been rendered inoperable by a faulty firmware update. The firm promised to investigate, and now ...

Samsung confirms a software update bricked 2024 soundbars and will offer free repairs for all affected models, even those out of warranty.