In terms of definition, customer experience management software is a technology that allows the organization to manage their interaction with the customers both current and future one. Growing ...

Rouvy Route Creator is now available to the public, letting you turn your action camera videos of bike rides into actual virtual routes on the platform.

“I do think we will be looking at that, but I also think we’ve got to protect some of the custom-built consumer journeys that we create,” he said. “It’s still going to have to make it ...

While sales to the fleet markets are plugging the gap for now, OEMs need to create a journey and proposition that attracts other customer personas to make the change sooner rather than later.

As part of Inside Housing’s CPD offering, watch the full webinar at the end of this article in association with Switchee, ‘Customer journey mapping – how to improve efficiency without compromising ...

Twelve firms have been given until next month to design, build and test the consumer-facing element of a cash-to-equity Targeted Support journey. Targeted Support could be a 'stepping stone' along ...

“The consumer journeys for siding and decking often overlap and both companies have excelled at demand creation for the homeowner and innovative products and solutions for the contractor ...

Today, every brand and retailer is dealing with fragmented consumer journeys and the rapidly evolving media landscape — presenting unique challenges. The consumer packaged goods (CPG) industry is no ...

23andMe customers who once turned over the most personal form of information to the company — their own genetic data — may want it back after the personal genomics and biotech startup declared ...

ClarityX, an AI-driven data analytics and consulting firm founded by MapmyIndia founders, unveiled Places Pulse on Tuesday, a search analytics tool designed to decipher consumers' movement trends.