Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions.

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

The Role of IT in Driving Customer Engagement In today's fast-paced world, customers have high expectations for their buying experiences. From the initial product research to the final purchase ...

As retail and foodservice operators continue to feel the pinch of labor and supply chain issues, wholesalers step in to fill ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

The way buyers make decisions has changed dramatically. They are more informed, take a digital-first approach and expect ...

As manufacturing becomes increasingly complex and globally distributed, digital after-sales service is no longer a ...

This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...

HOA Presidents get a bad rap, but there are a few good ones in the bunch, some who actually try to help the residents of their community. In today’s story, we meet an HOA president like this ...

PLANO, Texas, March 21, 2025 /PRNewswire/ -- Simplilearn, a global leader in digital upskilling, has been honored with the 2025 Gold Stevie Award in the Sales and Customer Service category.