As manufacturing becomes increasingly complex and globally distributed, digital after-sales service is no longer a ...

This survey explains how AI agents are transforming retail operations - and there are lessons for all business leaders.

Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions.

Welcome to our seventh annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading ...

By leveraging expertise in customer service strategies, a consultant can not only improve customer interactions but also significantly boost sales and overall business growth. “Although ...

MILWAUKEE, March 13, 2025 /PRNewswire/ -- Industry-leading insurtech Zywave has won five Stevie Awards in the 19 th annual Stevie Awards for Sales & Customer Service. The recognition includes ...

19 th Annual Stevie Awards for Sales and Customer Service The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and ...

Yet, if customer-centric sales strategies were truly in place ... Younger customers wanted faster service, better technology, and more flexible ordering options. McDonald’s pivoted, investing ...

Leveraging big data analytics, DeerRun is also optimizing its customer service and after-sales operations. By analyzing user feedback, the brand can predict high-demand repairs and pre-stock ...

The Stevie Awards, the world's top honors in sales, customer service, and business development, honored Attune for its exceptional dedication to a "broker-first" approach and strategic use of ...