Luxury hotels have always promised exceptional experiences — but increasingly, they’re offering something guests can take ...

As summer travel ramps up, hotel etiquette experts and staff share the most outrageous guest behaviors, how to know if you’re ...

Amid a broader slowdown in travel spending, U.S. hotels are showing signs that they've hit a growth ceiling. But volatility ...

An angry mum claims their family could have been killed on their Lanzarote getaway - when their hotel room ceiling collapsed as they slept. Linsey Rees was on holiday with her mum and two kids ...

Hotel stays can be filled with hidden fees and charges that will make any customer unhappy. Here's what you need to be on the ...

U.S. hotel rate in March increased year over year, as did revenue per available room, according to hotel analytics firm STR. The U.S. occupancy rate declined year over year, however.

Maybe it’s the clean sheets and plush towels or the cool artwork and fancy lobby bar. But whatever it is, I often find myself ...

The post contains 261 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Ever wish that your notes app included towel swans and soaps the size of thimbles? Get ready for Sticker Room Service, where ...

As Earth Day 2025 arrives, the hospitality industry is showcasing a growing commitment to environmental responsibility. From ...