Moderation failures — Kim’s situation is much larger than just this Roblox game. This isn’t as easy as asking the Roblox Corporation to remove the user-made game with her face on it.

The Roblox Man face features a particular smirk that was added to Roblox for character customization in 2012, as part of the “Man bundle.” The face was added on July 26, 2012, and was titled ...