Look to body language for answers to certain basic questions. Seek to understand people in your world by paying attention to both what they say and how they say it.

Body language is a silent communicator that can convey our thoughts, emotions, and intentions without us even realising it.

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Invite people in and allow them to trust you by using more open body language. Avoid positions that make you appear defensive (even if that's how you're feeling).

Jordan is frowning, has his arms folded and is looking at his feet. Notice how the use of body language results in two very different interpretations and outcomes of the attempted communication.