Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Kore.ai, a provider of conversational and generative artificial intelligence, is partnering with Microsoft, expanding its deep integration with Microsoft's cloud and AI ecosystem. The partnership ...

“The increasing complexity of digital operations has made standardisation and platform integration critical,” said Ali ...

Prices for Dynamics 365 on-premises customer engagement and operations products will increase by the same percentage as the corresponding cloud versions, according to Microsoft. D365 Business ...

Expanding FastTrack to Windows 10 and Dynamics 365 represents our commitment to supporting customer success service for the Microsoft Cloud,” wrote Cyril Belikoff, senior director of Office ...