Technology giants Google and Cisco separately said they've both suffered recent data breaches after attackers socially ...

Sales enablement tools power GTM success. Boost alignment, speed up onboarding, and unlock AI-driven insights your team can ...

The hacker group "Shiny Hunters" steals customer data from the French fashion house Chanel via a compromised Salesforce ...

In today’s fast-paced digital environment, having a strong online presence is not just an option but a necessity for sta ...

Whether you are starting a photography business that specializes in portrait photography, wedding photography or fine art ...

Cisco Systems says a vishing attack targeting one of its employees has led to a data breach exposing the personal information ...

Chanel and Pandora have become the latest fashion giants to disclose breaches of customer data, in what appear to be attacks ...

Evaluating and training agents on handling difficult customers should be part of every call center QA program because the ...

Microsoft (NASDAQ:MSFT)-backed OpenAI is providing access to ChatGPT Enterprise to U.S. federal agencies at a nominal cost of ...

Zenity shows AI assistants such as ChatGPT, Copilot, Cursor, Gemini, and Salesforce Einstein can be abused using specially ...

In a trillion-dollar Software as a Service (SaaS) market, sustainable growth hinges on customer-centric messaging, ...