Two-thirds of the Fortune 1000 use a Net Promoter Score (or NPS) to gauge the quality of their customer experience. Many use an Employee NPS (eNPS) to monitor the engagement of their workforce ...

This is the core of the employee Net Promoter score (eNPS). It’s one simple question that will tell you so many things about what’s working and what’s not.

Promoter. A promoter is likely to recommend your company enthusiastically. On a scale of 1-10, they answer with a 9 or higher. Passive. A passive is typically satisfied, but not as enthusiastic ...

Operating in a highly competitive and often highly critical sector where Net Promoter Scores are traditionally low, Speedy Freight is justifiably proud of its world class score of 85 (which is ...

Internal survey results obtained by Business Insider show that a key measure of worker satisfaction at Dell has dropped by ...

Following a tragic crash that claimed 260 lives, Air India is intensifying its safety protocols. CEO Campbell Wilson ...

Inspirato announces a 2024 Net Promoter Score of 71, reflecting high customer satisfaction for its luxury vacation offerings. Quiver AI Summary Inspirato Incorporated, a luxury vacation club, has ...

SelectQuote’s Highly-Satisfied Insurance Customers Award the Company a Net Promoter Score of 58, Considered “Great” Provided by Business Wire May 27, 2025, 5:00:00 AM ...