The Department of Consumer Affairs has taken a significant step towards strengthening consumer protection, promoting fair ...

British Gas, OVO, EDF, EON, Octopus customers will be able to get help day or night from August 1 if their meter fault has ...

The Department of Consumer Affairs has taken a significant step towards strengthening consumer protection, promoting fair ...

The Department of Consumer Affairs introduces draft rules for gas meter regulation to ensure fairness in trade and compliance ...

Ofgem data suggests that more than 80,000 customers seek help for meter fault issues out of hours every year. While some ...

Energy suppliers must run round-the-clock help services so customers can report a meter fault that has interrupted their ...

Energy suppliers must soon run a round-the-clock helpline for customers cut off due to meter faults. Customers will be able ...

MoneySavingExpert.com, founded by consumer journalist Martin, says certain energy meters will stop working in June this year ...

A warning has been issued by money saving expert Martin Lewis ahead of meters being switched off later this year.

Scottish Power has been accused of hounding customers for a staggering £1,000 debt, despite the property in question having a ...

Rebel Energy customers are being moved over to British Gas, after the energy firm collapsed into administration last month - ...

Perhaps the most complex monthly bill we receive comes from our gas monopoly, Atmos Energy ... Most everyone thinks it’s a problem with the meters or the reading of meters.” With his permission, I ...