Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity  CAMPBELL, Calif. – April 29, ...

The wireless network provider reported higher levels of customer churn in the first quarter following price hikes. Executives ...

Logistics organisations should ideally implement real-time tracking and alerts, and can do this by using GPS, IoT, and ...

One major hurdle lies in seamlessly integrating data from legacy systems into the new architecture, ensuring a smooth ...

In their climb toward AI-driven innovation, too many companies are unknowingly approaching a dangerous drop-off: the customer ...

Abhilash has consistently demonstrated his ability to build and lead high-performing global teams, foster innovation, and steer complex, multi-million-dollar digital transformation initiatives.

Somesh Adukia, managing director of Canon Central and North Africa, shares the company’s plans for talent development in the ...

United Airlines has invested in blended wing body (BWB) aircraft start-up JetZero, whose aircraft is expected to deliver fuel ...

Just 48 hours before it welcomes thousands of international guests to Sha Tin for FWD Champions Day, the Jockey Club on ...

Local businesses in the U.S. must adopt strategic digital marketing approaches in 2025, focusing on local SEO to boost ...

The banking giant broke ground on its AI strategy seven years ago with a small in-house model that remains an engine for customer experience — and a prelude to the bank’s $4 billion AI plans today.