DETR, the state agency responsible for handing out help to the unemployed, is months behind in providing financial aid due to a backlog. Darcy Spears reports.

For questions on the change to the login process, DETR says claimants may contact the Claim Center line at (775) 684-0350 or (702) 486-0350, Monday through Friday from 8 a.m. until 5 p.m.