Fast food might come in a paper bag, but the service can still make or break the meal. Based on the 2024 American Customer Satisfaction Index, which surveyed U.S. consumers between April 2023 and ...

Fast food might come in a paper bag, but the service can still make or break the meal. Based on the 2024 American Customer Satisfaction Index, which surveyed U.S. consumers between April 2023 and ...

The Japanese fast-food chain Sukiya is temporarily shutting ... The company also confirmed a pest was found inside a meal sold to a customer on Friday at a different location.

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

In today’s e-commerce world, consumers expect a seamless shopping experience—whether it’s fast shipping or responsive customer service. As a result, even minor delays can lead to frustration.

The Fast Company Executive Board is a private ... and entrepreneurs who share their insights with our audience. A longtime, loyal customer—one who never raised a red flag—suddenly cancels ...

What Is Self-Oriented Perfectionism? Hewitt and Flett’s (1991) Model of Perfectionism explores the different faces of perfection. In their work, they describe self-oriented perfectionists as ...