The digital-first telco is running all its backend systems on the cloud, enabling it to speed up decision making and enhance customer service ...

Government agencies, driven by a new push for efficiency under the Department of Government Efficiency (DOGE), have slashed thousands of positions. At the same time, corporations from technology to ...

The prospects for IT outsourcing in the USA remain promising due to the steady rise in demand for digital solutions.

In today’s rapidly evolving tech landscape, IT consulting in the USA has become a vital element for driving digital growth.

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

A tech exec explains how a unified AI strategy helps businesses reduce complexity, boost efficiency, and avoid the costly ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

Machine learning is no longer just a tech buzzword. Businesses face constant pressure to stay competitive in an ever-changing digital environment. Many feel overwhelmed by the rapid pace of change […] ...

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

US CMOs rethink strategy as AI influences 82% of hiring decisions, signaling a shift toward smarter, tech-driven growth SAN FRANCISCO--(BUSINESS WIRE)--10Fold, a leading business-to-business (B2B) ...