At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

A tech exec explains how a unified AI strategy helps businesses reduce complexity, boost efficiency, and avoid the costly ...

Savvy potential customers will come armed with a range of detailed questions that SaaS companies must be ready to answer.

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

With clients ranging from Toyota and Mercedes-Benz to Puma and Adidas, the tech company is looking to double its U.S.

Capital One has long referred to itself as a tech company that happens to be int eh financial services industry. With its ...

Broad market trends are no longer reliable for businesses seeking guidance in their strategies. Understanding hyperlocal data—granular insights into consumer habits, preferences, and purchasing ...

Intel, Core BTS, Salesforce, Verizon, ServiceNow, Cisco and Cyderes were among the tech companies making key executive hires ...

Founded in 2023, GTX Solutions has rapidly established itself as a trusted partner for organizations seeking to unify, ...

Agentic AI has given rise to autonomous systems that learn, adapt, and even communicate with each other. Follow this page for ...

Read the latest edition of Cyber Signals to learn how Microsoft is protecting its platforms and customers from AI-enhanced ...