When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

While it’s easy to dream up all the ways AI agents are going to streamline workflows and personalize engagement, the business ...

Generative artificial intelligence has usurped its traditional counterpart as the next growing technology taking the payments industry by storm.

We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. Customer support software is evolving quickly thanks to AI. The tools on this list ...

If you are a WholeHogSports.com subscriber and want to add Hawgs Illustrated to your subscription, call our Fayetteville office's customer service line at 1-800-757-6277. Otherwise, you can order ...

Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

The Sports Illustrated brand is teaming up with UK-based media firm Galactic to launch a predictions market allowing users to bet on anything linked to athletic events — except the outcome of games.

Sports Illustrated released its list of the ballparks on Wednesday and Kauffman Stadium came in way down at No. 19. One reason for the poor showing? It’s too spacious. You can see the full ...