Former employees with Public Partnerships LLC felt the company was unprepared to take over payroll services for New York's ...

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...

To keep up with the rapid evolution of consumer expectations, most teams have embraced AI solutions in some fashion.

The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Amid skyrocketing complaints regarding customer service failures by the Social Security Administration (SSA), AARP is ...

WENATCHEE -- Okanogan-Wenatchee U.S. Forest Service employees returned to work March 24 after being laid off on Valentine's Day. Employees like those in Local 34 of the National Federation of ...

Calling customer service is becoming an increasingly frustrating ... messages warning customers against harassment toward employees. (Darren Calabrese/The Canadian Press) "To create a positive ...

Virtual reality is transforming onboarding by creating immersive, curiosity-driven learning experiences that improve ...

Training & Onboarding: Employee training and onboarding starts with a pre ... Supervisors also monitor customer service standards, such as upright carts and cans and closing lids after service.