Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from ...

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

The American Customer Satisfaction Index (ACSI) just dropped its 2025 Annual Retail and Consumer Shipping Study ...

Nicks emphasized progress in transitioning the energy portfolio, with the development pipeline growing to 7 gigawatts and plans for final investment decisions on 1.4 gigawatts of grid-scale battery ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

SAN ANTONIO, Feb. 11, 2025 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading hybrid, multicloud, and AI technology solutions company, today announced working with Dealer eProcess (DEP ...

Costco’s customer satisfaction rating dropped in 2024. Of the 12 major supermarket chains, Costco suffered one of the "biggest satisfaction slides." The warehouse received an ACSI score of 81, a five ...

When you go to the supermarket chances are you’re looking for, among other things, a wide variety of clean, fresh food, pristine aisles that are easy to navigate, sales that will save you money, and ...

MANILA, Philippines — President Ferdinand “Bongbong” R. Marcos Jr. on Friday described the latest Social Weather Stations (SWS) survey, which showed that more than half of Filipinos are ...

The Cliffs of Moher Experience took home an ‘Award of Excellence’ in the 2025 CIE Tours International Awards of Excellence. Now in its 33rd year, the annual awards scheme recognises the best ...

The net satisfaction rating of +36 (% satisfied minus % dissatisfied) was classified by SWS as “good.” SWS noted that this is the same as in September 2024, but down by four points from a good +40 in ...