HubSpot is back with a number of AI innovations and platform updates. Nicolas Holland, SVP and Head of AI at HubSpot, ...

Customers find themselves interacting with multiple departments across an organization but typically these individual moments are not combined to provide a complete picture of the journey in order to ...

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

By bringing the DeepConverse team on board, we are accelerating our mission of creating a world where every connection powers progress," said Vijay Tella, co-founder, and CEO of Workato. "Combining ...

Ruggable, Sakara, Sonos & Caraway boost marketing efficiency and revenue with Chord's AI-driven data platform NEW YORK, March 27, 2025 /PRNewswire/ -- Chord Commerce, the smarter Customer Data ...

Visual Journey Orchestration: A drag-and-drop builder ... unites technology and versatility to offer seamless customer interactions and marketing automation across every channel, including Email ...

There was something honest about it, too. The landscapes themselves told a story of South Africa’s journey as a nation. The train rolled through Hutchinson, a former railway junction in the ...

NICE, a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center and beyond, is unveiling a new, end-to-end automation solution for customer service—the CXone ...

Adobe’s use of agentic AI is defining customer journey orchestration and is transforming the way both business to consumer (B2C) and business-to-business (B2B) brands interact with each of their ...

"Marketing technology has evolved from basic automation to 1:1 customer journey orchestration with AI-powered decisioning. Today, we're bringing that same transformation to the workforce," said ...