A 'beautiful' Birmingham restaurant provided a perfect response to a guest over a selfie. When the customer's friend brought ...

Santander has confirmed it will close 14 more bank branches in August. The high street lender announced earlier this year ...

Consistency of messaging is another foundational piece of a sound AI strategy. AI is just another tool. Do not default to thinking it will solve everything. People should always remain at the centre ...

Consumer data collection delivers insights that let grocers and buyers make informed, customer-focused decisions.

Only one-quarter of consumers say they prefer AI-powered support, but 71% are somewhat or very satisfied with AI support experiences, according to an Emplifi survey.

The benchmarking report used a rigorous methodology to ensure results reflected ICON’s true impact and performance in the competitive phase 1 landscape. ISR screened participants to ensure relevance ...