Researchers at Washington State University have developed a new forecasting model that helps companies more accurately ...

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

Discover how consumer behaviour has changed in 2025. Learn what brands must do to stay relevant and competitive in this new ...

As a result of these changes, I wanted to speak to someone at the forefront of all of these trends, who has spent her career ...

Deckers Outdoor Corporation DECK is maintaining a strong growth trajectory, backed by the continued success of its UGG and HOKA brands, international expansion efforts and a heightened focus on ...

and perception-based behaviors are most associated with an autism diagnosis. These findings have potential to improve diagnostic guidelines for autism by decreasing the focus on social factors ...

Richard Culberson is the CEO of Moneypenny North America, global leaders in customer service solutions. We all know that delivering an exceptional customer experience (CX) is essential ...

McNally: they acknowledge their emotions, feelings, and behaviors, while also regulating and coping with negative, uncomfortable, and unhealthy ones. Without the ability to self-regulate ...

One of the most common pitfalls is customer concern over AI and ethical data handling. It’s not all bad news that AI is changing consumer privacy expectations and behaviors. However, businesses ...

Narrowing focus is crucial. Licious initially concentrated ... Predictive analytics lets brands anticipate demand patterns and customer behaviour, improving campaign effectiveness.