Getting stuck in an automated call system is one of the most annoying parts of customer service nowadays - but one industry ...

A call centre insider is unveiling five methods for getting ahead in the queue so you can reach a real human faster.

Life is a grand teacher, whispering countless lessons in our ears, many of which tend to slip away unnoticed. It’s not until we tread the path of experience that the significance of these teachings ...

A group of Ontario kids successfully calculated the speed of the International Space Station using computer coding skills.