In the face of rapid digital and intelligent transformation in the retail industry, the smart retail model that integrates online and offline channels has emerged as the core of competition. According ...

In practice, CRM is still often treated as a standalone system, which is separated from broader business architecture and ...

A well managed CRM system will turn investment strategy into a one-to-one precision-directed exercise as opposed to a one-size-fits-all model. Improving Decision Making with Real-Time Data ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Zoho’s recent update discussed recent and current CRM announcements, detailing their strategy, how it differs from other players in the CRM and AI space, and the advantages that Zoho sees it ...

But CRM systems are not delivering it, judging by a new study from Validity: The State of CRM Data Management in 2025. Of the companies surveyed, 76% say less than half of their CRM data is ...

Accurate and high-quality data is the foundation of any successful sales program. Without good data, your CRM may as well be marked useless, as it will at best be ineffective.

3. Improve List Management According to our 2024 CRM Success Survey, list management was the biggest benefit of having a CRM system, and data stewards are key to optimizing this function.

But CRM systems are not delivering it, judging by a new study from Validity: The State of CRM Data Management in 2025. Of the companies surveyed, 76% say less than half of their CRM data is ...