That's because sentiment analysis capability has already been offered by third party providers like Lexalytics, Talkwalker and Repustate for a few years and a growing number of mainstream CRM ...

This is why we’re proud to be extending SugarPredict sentiment analysis to empower sales and service professionals on the customer front lines – where the battle for customer loyalty is waged on a ...

SugarCRM unveiled a new tool that the company believes can add "sentiment analysis" to the expanding suite of capabilities within SugarPredict AI. The tool will use natural language processing and ...

One of the key areas of natural language processing (NLP), a subset of artificial intelligence (AI) is sentiment analysis, the ability to understand emotional tones in speech and print. It is an ...

Sales enablement tools power GTM success. Boost alignment, speed up onboarding, and unlock AI-driven insights your team can ...

AI-powered sentiment analysis has the power to completely transform CRM. Imagine a customer service chatbot that can not only understand a customer’s query but also sense their emotional state.

Sentiment analysis is the latest in a series of AI-driven, marketing-centric improvements to SugarPredict. SugarCRM first released the software in January as a sales tool for SugarCRM’s Sugar ...

Similar to the way sentiment analysis sends alerts, solutions available and in development can track and aggregate various points of customer engagement data, deal velocity, and industry or company ...

In today's hyper-competitive business landscape, customer relationship management (CRM) is no longer just about tracking ...

(Image: Kore.ai) Enterprises are latching on to the fact that an automated intelligent chatbot can help them perform tasks such as sentiment analysis and complex workflows.