American Airlines has named veteran company executive Heather Garboden as senior vice president and chief customer officer, ...

In an effort to ensure a smoother boarding process, American Airlines has implemented a new system that sounds an alert when passengers attempt to board before their designated group.

American Airlines has named veteran company executive Heather Garboden as SVP and chief customer officer, effective immediately, according to a Tuesday internal memo from American CEO Robert Isom.

American Airlines on Tuesday announced the appointment of airline vet Heather Garboden to the role of senior vice president and chief customer officer and tasked her with leading a new Customer ...

The flight to Charlotte, North Carolina, was delayed several hours as authorities investigated "suspicious activity." ...

An American Airlines flight was delayed following an alert of suspicious activity on board, after a passenger's Wi-Fi hotspot ...

An American Airlines flight was delayed last week after the crew alerted authorities about suspicious activity on the plane.

Jonathan Campos, Samuel Lilley, Danasia Elder and Ian Epstein, the crew who died on board American Eagle Flight 5342, have received honorary awards from their airline.

Catch up quick: The passenger flight from Wichita, Kansas, was on approach to Reagan National Airport outside Washington, D.C ...