OpenAI’s latest upgrade was supposed to be a leap forward. Instead, it sparked backlash—and raises big questions about whether stitching together multiple models is the path to AI’s future.

CEO Sam Altman wrote on X that OpenAI plans to update the model to “feel warmer than the current personality but not as annoying (to most users) as GPT-4o.” He added, “One learning for us from the past few days is we really just need to get to a world with more per-user customization of model personality.

GPT-5 was touted as a major upgrade to ChatGPT, but not everyone thinks that’s the case: “Kill 4o isn’t innovation, it’s erasure.”