A duck found twisted in fishing line and dangling from a powerline in the North Bay on Wednesday was rescued thanks to the ...

Duck Bay Hotel said the incident involved a junior member of staff who "entirely misunderstood and misjudged a situation".

Luxury hotel Duck Bay has suspended Tripadvisor reviews after public outrage in the wake of an incident where staff refused ...

Baby Charlie's parents were denied the use of a plug socket at the Duck Bay Hotel in Loch Lomond by staff despite baby ...

The family of baby Charlie slammed the Duck Bay Hotel in Scotland as an 'absolute embarrassment' after staff denied him use ...

A luxury hotel in Scotland has issued a “humble apology” to a family after denying them access to plug in a breathing device ...

The luxury hotel at Loch Lomond was blasted by the family of three-month-old baby Charlie who is staying at a hospice nearby.

Three-month-old Charlie, who is receiving end-of-life care at Robin House Children's Hospice in Balloch, was taken to nearby Duck Bay Hotel by his family on Sunday. During the day out in West ...

Duck Bay Marina Hotel, on the banks of Loch Lomond, issued an apology after facing a backlash online after staff refused to ...

The Loch Lomond hotel has issued a public apology after the family of three-month-old Charlie complained that staff had ...

A hotel on Loch Lomond has apologised after a terminally ill child was prevented from using a device to help him breathe on their premises ...

Three-month-old Charlie, who lives with a tracheostomy, was taken to Duck Bay Hotel and Restaurant in Loch Lomond yesterday while receiving end-of-life care at Robin House Childre ...