At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

Researchers have developed a new forecasting model that helps companies more accurately estimate how many customers are interested in a product -- even when key data is missing. The study introduces a ...

Many customers of Honeywell are familiar with its Intelligrated and PSS businesses. They will be part of the Automation business. Honeywell Automation will include a portfolio of technologies, ...

Our team at FinanceBuzz put together this market report to share trends in the auto insurance sector and how consumers are ...

The EU’s sweeping AI Act went into effect earlier this year, with some of the law’s most important provisions still on the ...

Clients often see pitches advocating for data resiliency as costly, complex, and confusing. And something they don’t need.

From understanding what AI means in the context of the organization to being compliant and not forgetting the role third ...

The oxygen bottle fill stations at the Cheboygan Life Support Station in Cheboygan and Tuscarora Township Police Department are now open for citizens. Residents who require oxygen can have their ...

As competition in the QSR space intensifies, understanding customer expectations has never been more important. The CustomerHero benchmark helps brands gain valuable insights into consumer sentiment, ...

The principles of Empathy, Focus, and Impute help Apple stay ahead. These principles involve understanding customer needs, focusing on key projects, and presenting products well. Despite competitors ...