The U.S. Postal Service is looking to adopt generative artificial intelligence tools in the coming months to improve customer experience and service delivery, an agency official said during a ...

Marc McCrery — vice president for customer experience at USPS — said that, coming out of the COVID pandemic, the agency was receiving up to 100 million calls and 13 million service requests.

The United States Postal Service is undergoing changes to improve efficiency and cut costs, potentially slowing down mail delivery for some. The USPS, facing financial challenges due to declining ...

DeJoy, who has headed the agency since 2020, in February said he had asked the Postal Service governing board to identify his successor but had given no indication in recent days that he planned ...

Louis DeJoy’s tenure at USPS has officially been returned to sender. Postmaster DeJoy — the former businessman who rose to the position during the first Trump administration and led USPS ...

USPS workers across the country are rallying against potential privatization of the Postal Service. Postal workers argue that privatization would lead to higher costs, reduced service, and job ...

LAS VEGAS (KTNV) — The National Association of Letter Carriers (NALC) held a rally Sunday afternoon to oppose reported efforts to take away the independence of the U.S. Postal Service (USPS).

Recently, the tired, old attacks on your Postal Service have begun to surface and raise alarm. This time from the White House, by potential executive order, with direct wording from Project 2025.

Thousands of postal workers and their supporters rallied across the nation over the weekend to protest proposals to dismantle the U.S. Postal Service over the long term and a USPS agreement to ...

WASHINGTON, March 24 (Reuters) - Postmaster General Louis DeJoy, who led efforts to restructure the money-losing U.S. Postal Service for nearly five years, has resigned effective immediately ...

Louis DeJoy has resigned as postmaster general of the U.S. Postal Service (USPS) amid uncertainty about the agency’s future under President Trump. DeJoy had notified the USPS board of directors ...

Postmaster General Louis DeJoy said in a statement that he will retire today as the Postal Service’s top official. ‘After nearly five years as America’s 75th Postmaster General, and after ...