The same AI-based assistant uses NLP to understand and respond to questions about the energy market, explaining complex energy terms in simple language, making it easier for everyone to understand.

Many of the features of an NLP engine, such as named entities, sentence grammar and speaker intention, are all provided by machine learning models, which are foundational to what we call “AI ...

Conversational and generative AI-powered CX channels such as chatbots and virtual agents have the potential to transform the ways that companies interact with their customers. AI-based systems can ...

Key Advancements in AI-Powered NLP AI-powered NLP is changing how machines process human language. Recent progress is paving the way for smarter, faster, and more intuitive tools.