The NCAA has blasted Kenya Airways over maltreating a Nigerian passenger. The NCAA also asked the airline to tell the public ...

The Nigerian Civil Aviation Authority (NCAA) has directed Kenya Airways to tender a public apology and compensate a Nigerian ...

The oversight was only discovered in Nairobi. To rectify the situation, Kenya Airways offered her a direct flight to London at no extra cost but asked her to endure an additional 10-hour wait ...

“Kenya Airways has asked for 72 hours to revert ... Upon discovery, the airline then offered Ms Gloria a direct flight to ...

The NCAA director said it was based on this information from Kenya Airways that assured the passenger to proceed to purchase the ticket, adding that she flew ...

The airline also admitted that its initial statement on the matter was misleading. The Kenya Airways has apologised to Nigerian passenger, Gloria Omisore, after a controversial incident that saw ...

has initiated maximum enforcement action against Kenya Airways for many consumer protection infractions. DAILY POST reports that among the infractions is the airline’s refusal to tender an ...

At the centre of the controversy is the airline’s alleged mistreatment of a Nigerian passenger, Gloria Omisore, by its staff in Nairobi. Despite admitting fault, Kenya Airways has reportedly ...

Nigerian Civil Aviation Authority, NCAA, has initiated enforcement action against Kenya Airways over the airline’s refusal to, among others, tender an official apology, refund and compensate a ...