In Money today: the most complained-about mobile, broadband and pay-TV companies; our latest mortgage guide; and the secret refund you can get on plane tickets worth up to £202; the average cost of a ...

Caroline West has depicted memorable moments, structures and characters from Harry Potter and The Lord of the Rings on used tea bags.

"The renting market out there is ridiculous," added Robert, who has become one of 8.4 million people in England and Wales living alone. He spends 41% of his £1,700 monthly salary on a one-bed ...