In a previous column, I cited an example of how the American ketchup brand Heinz effectively applied a design strategy to a ...

Key Points Design thinking and DMAIC are both problem-solving strategies. Each of these strategies differs in how it ...

Most companies understand the benefits of standardizing critical processes: reduced variation, higher throughput and quality, and lower costs. Yet they tend to approach strategic decisions completely ...

As we all know, Elon is now Donald Trump’s closest friend in the White House, temporarily running the department Trump made ...