The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Generative artificial intelligence has usurped its traditional counterpart as the next growing technology taking the payments industry by storm.

New York’s next generation of female sports stars has already made the pages of Sports Illustrated — for their game, not glam. Honor Smoke, a 10-year-old wrestler from Erie County, looks ...

The zine was illustrated by Spokane artist Madison Merica, who was selected through a competitive process and will also speak at the Lilac City Live event. Merica also recently illustrated the ...

We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. Customer support software is evolving quickly thanks to AI. The tools on this list ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

If you are a WholeHogSports.com subscriber and want to add Hawgs Illustrated to your subscription, call our Fayetteville office's customer service line at 1-800-757-6277. Otherwise, you can order ...

Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

The Sports Illustrated brand is teaming up with UK-based media firm Galactic to launch a predictions market allowing users to bet on anything linked to athletic events — except the outcome of games.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...