Companies are building new generative AI models, and training and running them takes enormous amounts of energy.” The demands AI makes on data centres are growing exponentially. A ChatGPT query takes ...

A Kwik Fit manager has been disciplined after performing a karaoke session - with a customer’s sex toy. The prank at the repair centre in Dalkeith, Midlothian, is alleged to have been carried out in ...

Customer expectations have changed. Many brands claim to care about their customers, yet their actions often suggest ...

Starbucks recently made headlines by confirming it will cut 30 percent of its menu offerings. On the surface, this might seem ...

The Civil Service Training Centre (CSTC), in collaboration with the Japan International Cooperation Agency (JICA), has ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

The owner of Taj Jewelers and Watches, Faris Hajazi, immigrated from Saudi Arabia, and said he had given jobs to many ...

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

As National Apprenticeship Week kicks off, Europa Road's first cohort of apprentices are preparing to celebrate the ...

Pilatus has secured the Royal Netherlands Air Force as the launch customer for its PC-7 MKX basic trainer, with the service to field an eight-strong fleet from later this decade.