News

Customer service can make or break a dining experience. It can ruin a perfectly delicious meal or brighten up the most basic of take outs. Now, a new survey has revealed the surprising chains ...
Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...
Congressman Morgan McGarvey gave the final remarks as a reminder that service is never forgotten or unappreciated. The Latest: Vance tours a US military base in Greenland following uproar over ...
Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...
NSW Department of Customer Service (DCS) has tapped Naomi Youness to temporarily lead IT as CIO Aarti Joshi embarks on maternity leave. Youness is currently the CIO of the NSW Department of ...
How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...
Your agent may have provided a satisfactory resolution, but what about the journey they facilitated? Developing a consistent customer service voice ensures your team provides better experiences. Tone ...
Indian consumers spent a staggering 15 billion hours in the past year trying to resolve customer service issues, according to ServiceNow’s report. Despite rising investments in technology ...
The front of the Vietnam veteran pin. The back of the Vietnam veteran pin. Vietnam War veterans will receive a lapel pin emblazoned ... eagle represents dedicated service, courage, and honor.
Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.
Chevy trucks top the charts for customer satisfaction with the service offered by Bow Tie dealerships for the mass-market brand’s pickups, including the Chevy Silverado and Chevy Colorado ...
James Bond had no truck with an affectation like lapel pins, although he is occasionally fond of a corsage in his button hole. They could be lethal, you see. In the Pierce Brosnan-era The World Is ...