The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer ...

This will come into force on May 12, as the bank nudges users towards utilising its mobile app's capabilities Santander has ...

Enterprise: Bank of America leverages AI and GenAI tools like Erica to enhance employee efficiency, client service, and drive innovation across global business operations.

In a major push to combat cyber fraud, banks in India have asked for the authority to freeze mule accounts without waiting ...

The high street bank is making changes to its alerts and messaging service from May 12, affecting millions of customers ...

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change ...

Starling Bank has created a US subsidiary where it will target mid-sized banks with its banking software as a service (BaaS) offering.

More than 90% of Bank of America's global workforce now uses an internal AI assistant, signaling a major shift in how the ...

The results? Higher customer satisfaction, increased retention rates, and a banking experience that feels more like a ...

The RBI has directed banks to pay 8% annual interest on delayed pension payments to government employees and ensure automatic ...

Union Bank of India inaugurated a new zonal office in Coimbatore, expanding its presence in the Southern region and enhancing ...

It plans to incorporate gen AI in Erica for coding assistance and report synthesis. Bank of America said that its use of ...