The survey, which covered 50 cities and nine major parcel delivery companies, included 180,000 valid responses. It was mostly ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...

according to an American Customer Satisfaction Index travel survey. Some carriers fared better than others when it came to keeping customers happy, as Southwest Airlines roared to the top of the ...