For example, it can get company leadership on the same page with business development, marketing, and sales regarding pursuit priorities. What kinds of projects are currently in the pipeline?

These new channels increased the importance CRM systems as sources of customer intelligence and reporting that could be used to do things such as predict churn, provide next-best-actions to ...

A good customer relationship management system (CRMS) can do more than just keep your contact information up-to-date, says Simon Tomlinson, CEO of Burlington, Ont.-based BlueSun Inc. “At best, you ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer ...

According to research from Gartner, global spending on customer relationship management (CRM) software grew 15.6% in 2018, becoming the largest and fastest-growing enterprise application software ...

For example, if you want a real estate and property management CRM or a recruitment and staffing CRM, there is software on the market with unique features that support those business types.

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...