The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

If you’re selling online, you already know how competitive this space is. One thing is for certain here: If you’re overlooking a critical stage in the buying process, your competitors ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Advanced and generative AI are transforming marketing from fragmented workflows into an engine of profitability and growth.

Modern consumers expect personalized experiences, and businesses striving to meet these expectations are turning to ...

To maintain seamless customer experiences, Chase explains their transition to a modern, always-on ecosystem that scales with customer demand.

The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, ...

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

Rob Lancit, VP of Franchise Development at Stratus Building Solutions, is a seasoned entrepreneur with 30 years of franchising expertise. It goes without saying that customers are the lifeblood of ...

March 28, 2025 We added three new AFK Journey codes and checked for any expired codes. Looking for new AFK Journey codes? Redeeming free items is the best way to stay ahead of the curve without ...

Lars Hammar was a beloved French high school teacher for 40 years in the small Swedish town of Köping. Alongside raising two children with his wife Tiina, he nursed a lifelong obsession with the ...