At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Despite the rise in technology and the ever-present narrative that robots are going to take over the world, consumers still ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Authentic advocacy is everything, and generating it starts with internal operations and authentic brand building.

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

To maximize the impact and streamline data collection, Orange collaborated with Gofiled, an emerging startup from the Orange ...

Everywhere you turn, someone’s talking about experience. User experience. Customer experience. Employee experience. Total ...

Leading party rental provider brings thrilling water slide rentals to families and event organizers throughout Barnesville, GA BARNESVILLE, GA, UNITED STATES, April 12, 2025 / EINPresswire.com / -- ...

Shares of technology companies resumed their recent slump following a violent rally Wednesday. One of the hallmarks of a bear market is intense, short-lived rallies.

Increasingly, the healthcare industry is discovering the importance of focusing on the customer experience, known as CX. “Patients have become the consumers and are actively demanding and ...

The slide came after official data showed the Federal Reserve's preferred inflation measure, the personal consumption expenditures (PCE) price index, remained unchanged last month at 2.5 percent. But ...

Offering flexible, subscription-based models, HVACaaS reduces capital expenditures while delivering guaranteed performance, proactive service, and enhanced customer satisfaction. The adoption of ...