Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

The checkout experience is one of the most undervalued opportunities in commerce media. While many businesses view it as the ...

Capital One has long referred to itself as a tech company that happens to be int eh financial services industry. With its ...

A better consumer experience has implications for clinical improvements, according to a new report from CVS Health. | A ...

About the interviewee Melissa Fellner is a global consumer marketing director, respiratory biologics, at AstraZeneca. She has more than 20 years of US and global experience in the areas of ...

Digital transformation is fast-forwarded into 2025. Companies are no longer merely implementing technology to stay competitive; they are embracing it wholeheartedly to foster innovation, enhance ...

US CMOs rethink strategy as AI influences 82% of hiring decisions, signaling a shift toward smarter, tech-driven growth SAN FRANCISCO--(BUSINESS WIRE)--10Fold, a leading business-to-business (B2B) ...

AEGEAN, the Greek flag carrier, is using Oracle Fusion Cloud Customer Experience (CX) to support its mission to deliver a personalised experience and offering to every traveller.

TVS Emerald, a leading real estate developer, has launched 'TVS Emerald Connect,' a pioneering mobile application designed to ...

Akij Ceramics, the leading brand in Bangladesh's ceramic tile industry, has reinforced its market presence with the grand opening of another exclusive showroom at Banglamotor, Dhaka - a prime hub for ...

Firsthand is a startup founded by two OG ad tech entrepreneurs that calls itself an “AI-powered brand agent platform." But ...

Discover cutting-edge electronics at Seven Wonders' newest location in Al Quoz, now open for an enhanced shopping experience.