The scammers reportedly can intercept phone calls to legitimate businesses and re-route them to fraudulent ones, according to ...

7Sigma Systems, the leading provider of solutions for ISPs and carriers, announced the release of its latest innovation: the ...

YouTuber Divya Gandotra Tandon recently shared a troubling experience involving a hotel booking scam through MakeMyTrip (MMT) ...

How we think about digital assets is shifting, and cryptocurrencies are at the center of this exciting transformation. Just a ...

Q2 2025 Earnings Call Transcript March 20, 2025 Micron Technology, Inc. beats earnings expectations. Reported EPS is $1.56, ...

The Social Security Administration announced Tuesday it is eliminating the ability of people to file for claims by phone, ...

Baker TillyLearn how process mapping helped a lighting company ensure a seamless data interchange for their web portal, providing customers with an efficient user ...

Additionally, many Customer Relationship Management (CRM) platforms are now increasingly built into contact management ... and build relationship maps which can help to increase sales via tools ...

Sequoyah and Woods counties are also experiencing at least one customer without power. OG&E’s outage map is slowly reporting ...

Tucked away in a modest Margate strip mall sits a culinary landmark that’s become Florida’s worst-kept secret. With each bite of their legendary cheesesteaks, Spanky’s transforms first-time visitors ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.