ABP News on MSN43m
Indian Consumers Spent 15 Billion Hours Waiting To File Customer Service Complaints In 2024, Says Report
Despite AI agents and chatbots increasingly becoming a part and parcel of customer service, they have yet to significantly ...
The Financial Express on MSN28m
Indian consumers lose 15 billion hours to poor customer service; Companies bet on AI to fix the gap
Indian consumers are not hesitant to act when faced with poor service: 89% said they would switch to another brand, and 84% ...